Account deletion

On the website, sign in and open Settings → Profile → Delete account, enter your password and confirm. In the Albion Money app, open My Account → Security → Delete account. Cancel any renewing paid subscription first; pending legacy payments may need to be resolved. If you cannot sign in, email kvkk@albionmoney.com with the subject “Account deletion request”. We verify account ownership and handle the request within the rights-request time limits described above. Deleting your Albion Money account does not itself erase records held by Whop.

The deletion action revokes access, removes sessions, device subscriptions and optional follows, and deletes the account when no retained player-market evidence is needed. Where completed or related trades require a record, the account is disabled and its name, email, authentication secrets and preferences are cleared or replaced. Related trade/contact/message content and legally required payment records may remain for the limited purposes and review periods in this policy; this is not a promise that every linked record is immediately or irreversibly anonymised. Request removal of specific retained personal content through the privacy contact, even without closing your account.

Retention is limited by purpose and the category-specific policy below. Analytics identifiers and payloads have automatic expiry and cleanup. Inactive accounts, completed trades, legal holds and external backups require an operator review; they are not automatically erased merely because a session or cookie expires. A preservation exception must identify the records, reason and next review date. It does not justify keeping the entire account indefinitely.

Account records are used while the account is active. The operator reviews accounts after 24 months without verified activity, checking sign-in and account actions, Premium entitlements, open trades and disputes. Before closing an eligible inactive account, the operator sends at least 30 days’ notice to its registered email address. Returning to the service stops inactivity closure. This is a manual review procedure, not an automatic inactivity-deletion feature. Deletion requests can be made at any time without waiting for this review.

The review period for completed or cancelled player trades, bids, private trade messages and contact details is 24 months after closure. The operator then removes unnecessary personal content or irreversibly anonymises it, unless an active dispute, security investigation or identified legal duty requires specific evidence. Such exceptions are reviewed at least every three months and removed when their purpose ends. Replacing a display name alone does not anonymise contact details or messages. Public listings and profiles should not contain identity documents, payment credentials or other unnecessary personal information.

Payment, invoice and accepted-contract records are separated from the active account and restricted to payment administration, legal duties and claims. The applicable statutory period is assessed for each record; where Turkish commercial recordkeeping rules apply, some records may need to be kept for 10 years, while applicable tax periods can differ. This is not a blanket 10-year period for chats, advertising data or all account information. On expiry of the applicable period and any documented legal hold, the operator deletes or anonymises the personal data. Whop retains its own records under its policy.

Cookie choices and Google Analytics browser cookies last at most 180 days. Storage lifetimes for the optional Whop provider follow the Whop policy. The scheduled analytics cleanup clears expired client identifiers, removes event payloads and account links after 90 days, and deletes rejected or revoked consent records after a further 180 days without updates. Minimal event duplicate-prevention markers remain to prevent replay and contain no event payload or account link. Application/security logs and backups are reviewed at least every three months for necessity and configured expiry; host and vendor retention settings are managed separately. If a backup is restored, completed erasure requests must be reapplied before the restored data is used. Ask the privacy contact for the applicable host or vendor retention details.

Send privacy requests from your registered email address to kvkk@albionmoney.com, or write to Tuğrul Yıldırım at the postal address above. State your account reference and the right you want to exercise; do not send passwords, payment card details or identity documents unless a proportionate ownership check is specifically needed. If you cannot use your account email, contact info@albionmoney.com for an alternative verification route. GDPR requests receive a response without undue delay and normally within one calendar month. A permitted extension of up to two further months is explained within the first month. KVKK requests are answered within 30 days. If a request is refused, we explain the reason and available complaint routes. You may complain to the competent EU/EEA supervisory authority, including where you live or work, or to the Turkish Personal Data Protection Authority where applicable.